DM support
Professional private message support. Fast replies, your tone of voice, happy customers.
1-4h
Response time
Your style
Tone of voice
Security
Data protected
Multi-platform
IG, FB, TikTok
FAQ
How does DM support work?
An expert replies to messages on your behalf, keeping your tone and communication style. You agree on rules: working hours, response types, and escalation of important matters.
Does the expert need account access?
Yes - full support requires access via Meta Business Suite or direct login. You can also cooperate by sharing screenshots.
How much does DM support cost?
Basic support (up to 50 messages/day) is PLN 800-1,500 per month. Extended support with weekends and evenings is PLN 2,000-4,000 per month.
How fast do you respond?
Standard SLA is a reply within 1-4 hours during working hours. Premium support offers replies within 30-60 minutes.