Frequently asked questions

Register on the platform, complete your profile and start browsing available experts. You can also use our AI assistant to find the perfect expert.

Registration and browsing experts is free. You only pay for services provided by experts according to their prices.

After finding the right expert, you can send them a message through the built-in communication system. Then you will agree on the details of cooperation.

We have a rating and reporting system. You can report the problem to our support team who will help resolve the situation.

Payments are made directly between the client and the expert. The platform does not charge a commission on transactions.

Cancellation terms depend on the arrangement with the expert. We recommend discussing cancellation rules before starting cooperation.

Each expert has a profile with information about experience, portfolio, certifications and ratings from other clients.

Yes, you can conduct conversations and work with multiple experts on different projects at the same time.

Register by selecting the 'Expert' account type, complete your profile in detail, add a portfolio and wait for verification.

Joining the platform is free. We do not charge any registration fees or commissions on orders.

You set prices yourself based on your experience, scope of services and the market. You can change them at any time.

Payments are made directly between you and the client. You can agree on a preferred payment method with the client.

No, you have full control over which orders you accept. You can reject orders that do not interest you.

Complete your profile thoroughly, add a portfolio, gain positive ratings and regularly update your information.

We encourage open communication. If a problem occurs, contact our support team.

Yes, you can promote your services on other channels, but we encourage using our platform for safety.

Each expert goes through a verification process that includes identity, experience and portfolio checks.

Yes, we use the highest standards of security and data encryption. Your information is protected in accordance with GDPR.

You can write to us at experts@ostoryplatform.com or use the contact form in the help center.

Yes, our platform is fully responsive and works on all mobile devices via the browser.

You can delete your account in profile settings or contact our support team.